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Refund Policy
Refund guidelines for RoamwithJalaj digital learning products and planning services.
Digital course access
Because travel courses and templates are digital learning products, refunds may be limited once access has been granted or materials have been downloaded.
Planning services
For itinerary reviews or custom planning, refund eligibility depends on whether work has started. If the review has already begun, a partial or no refund may apply.
Duplicate or failed payments
If a duplicate payment or technical error occurs, contact us with the transaction details and we will review it promptly.
Cancellations
You may request cancellation before course access or planning work begins. Approved refunds are returned to the original payment method when possible.
How to request
Email hello@roamwithjalaj.com with your name, enrollment date, product name and reason for the refund request.